Returns for store credit are only available for regular priced items and only allowed within the first 7 days after you received the item. The date of arrival to your address is tracked by the shipping company that we use.
The cost of shipping the return is the customers responsibility and must be postmarked within the 7 days of receiving the item. Return shipping paid for by the customer is not included in the store credit amount.
When returning, it is best practice to use a carrier that has a tracking system. If an item is not returned and customer cannot provide proof of tracking that shows it was delivered then a credit cannot be given.
If returning in a different mailer bag than received, please be sure it is waterproof and item is folded neatly.
Exchanges cannot be guaranteed due to limited inventory. If an item is available for an exchange, the customer will be invoiced to pay the 2nd shipping fee for exchanged item to be mailed. Again, when returning for an exchange, it is best practice to use a carrier that has a tracking system.
All items must be unworn, not wrinkled, no perfume or aromas, no makeup or deodorant markings, with tags and protective liners (swimsuits) still attached. If items do not meet these standards a store credit or exchange (if available) with not be issued.
All accessories, shoes, discount code sales, and sale items are a FINAL SALE. No store credits will be given on any of the items mentioned. Pre-sale items are also non-refundable as they are paid upfront based on your order. Please know that sometimes preorders expected shipment dates may be extended due to production or things beyond Dress Code Lafayette's control.
If there is a defect or damage, an email with a picture of the issue must be sent within 72 hours. If you receive the wrong order contact firstname.lastname@example.org immediately.
***All returns for store credit should be mailed to Dress Code Lafayette, 213 Cypress View Dr. Youngsville, LA 70592